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General Terms and Conditions

Terms and Conditions for Finland

Terms of Delivery: DDP to customer, free delivery with order >1.000 Euro. With order <1.000 Euro a cost for packaging, handling and shipment of 15 Euro is added..

Deliverytime: As agreed with responsible salesperson. Accessories is normally delivered directly from stock.

Terms of payment: 30 days net alternative 90% by delivery and 10% by accept of installation.

Fail of payment on due date will be charged referenceinterest +12%/yearly until full payment is done(valid from expirydate of invoice).

Prices: The prices shall be agreed in a written quotation otherwise normal listprice is valid.

Documentation: Usermanual in English is including in every product. Usermanuals in Swedish/Finnish is provided on request

Training: Usertraining and a basic maintenance training can be provided when the products are installed(if appr.)

Warranty: 2 year from an accepted installation.

During time of warranty, Carl Zeiss OY cares for spareparts and labourtime in our serviceworkshop in Helsinki..

Serviceorganisation: Carl Zeiss OY is a part of a Scandinavian serviceorganisation with servicetechnicians in Sweden, Norway and Finland.

Softwareupdates: During warranty we supply free updates of software. Upgrades to new versions is not free of charge.

Packagingmaterial: In a installation we will take care of the leftover packagingmaterial..

Spareparts: Carl Zeiss OY will keep spareparts for max. 10 years after the product is no longer produced.

Maintenacecontract: Can be signed with our serviceorganisation after the warrantytime.

Other Terms: JYSE 1994

Quotes: A quote is valid for 3 months if not someting else is agreed.

Carl Zeiss OY Business Unit Microskopy