1. General Terms and Conditions of Sale
Terms of Delivery: DDP to customer, free delivery with order >10.000 SEK.
With order <10.000 SEK a cost for packaging, handling and shipment of 150 SEK is added..
Deliverytime: As agreed with responsible salesperson. Accessories is normally delivered directly from stock.
Terms of payment: 30 days net alternative
90% by delivery and 10% by accept of installation.
Fail of payment on due date will be charged referenceinterest +12%/yearly until full payment is done(valid from expirydate of invoice).
Prices: The prices shall be agreed in awritten quotation otherwise normal listprice is valid.
Documentation: Usermanual in English is including in every product. Usermanuals in swedish is available for most of the products.
Training: Usertraining and a basic maintenance training will always be done when the products are installed(if appr.)
Warranty: 2 year from an accepted installation.(1 year for Medical Optics)
During time of warranty, Carl Zeiss AB cares for spareparts and labourtime in our serviceworkshop in Stockholm.
Serviceorganisation: Carl Zeiss AB have a organisation covering Sweden in 4 serviceplaces.
Softwareupdates: During warranty we supply free updates of software. Upgrades to new versions is not free of charge.
Packagingmaterial: In a installation we will take care of the leftover packagingmaterial..
Spareparts: Carl Zeiss AB will keep spareparts for max. 10 years after the product is no longer produced.
Maintenacecontract: Can be signed with our serviceorganisation after the warrantytime.
Other Terms: IML 2000 alternative
ALOS 81 i relevant parts.
Quotes: A quote is valid for 3 months if not someting else is agreed.
Carl Zeiss AB
Business Unit Microskopy och Medical optics