+46 8-459 25 00 Contact

    1. General Terms and Conditions of Sale

    Terms of Delivery: DDP to customer, free delivery with order >10.000 SEK.
    With order <10.000 SEK a cost for packaging, handling and shipment of 150 SEK is added..

    Deliverytime: As agreed with responsible salesperson. Accessories is normally delivered directly from stock.

    Terms of payment: 30 days net alternative
    90% by delivery and 10% by accept of installation.
    Fail of payment on due date will be charged referenceinterest +12%/yearly until full payment is done(valid from expirydate of invoice).

    Prices: The prices shall be agreed in awritten quotation otherwise normal listprice is valid.

    Documentation: Usermanual in English is including in every product. Usermanuals in swedish is available for most of the products.

    Training: Usertraining and a basic maintenance training will always be done when the products are installed(if appr.)

    Warranty: 2 year from an accepted installation.(1 year for Medical Optics)
    During time of warranty, Carl Zeiss AB cares for spareparts and labourtime in our serviceworkshop in Stockholm.

    Serviceorganisation: Carl Zeiss AB have a organisation covering Sweden in 4 serviceplaces.

    Softwareupdates: During warranty we supply free updates of software. Upgrades to new versions is not free of charge.

    Packagingmaterial: In a installation we will take care of the leftover packagingmaterial..

    Spareparts: Carl Zeiss AB will keep spareparts for max. 10 years after the product is no longer produced.

    Maintenacecontract: Can be signed with our serviceorganisation after the warrantytime.

    Other Terms: IML 2000 alternative
    ALOS 81 i relevant parts.

    Quotes: A quote is valid for 3 months if not someting else is agreed.

    Carl Zeiss AB
    Business Unit Microskopy och Medical optics