1. General Terms and Conditions of Sale

Terms of Delivery: DDP to customer, free delivery with order >10.000 SEK.
With order <10.000 SEK a cost for packaging, handling and shipment of 150 SEK is added..

Deliverytime: As agreed with responsible salesperson. Accessories is normally delivered directly from stock.

Terms of payment: 30 days net alternative
90% by delivery and 10% by accept of installation.
Fail of payment on due date will be charged referenceinterest +12%/yearly until full payment is done(valid from expirydate of invoice).

Prices: The prices shall be agreed in awritten quotation otherwise normal listprice is valid.

Documentation: Usermanual in English is including in every product. Usermanuals in swedish is available for most of the products.

Training: Usertraining and a basic maintenance training will always be done when the products are installed(if appr.)

Warranty: 2 year from an accepted installation.(1 year for Medical Optics)
During time of warranty, Carl Zeiss AB cares for spareparts and labourtime in our serviceworkshop in Stockholm.

Serviceorganisation: Carl Zeiss AB have a organisation covering Sweden in 4 serviceplaces.

Softwareupdates: During warranty we supply free updates of software. Upgrades to new versions is not free of charge.

Packagingmaterial: In a installation we will take care of the leftover packagingmaterial..

Spareparts: Carl Zeiss AB will keep spareparts for max. 10 years after the product is no longer produced.

Maintenacecontract: Can be signed with our serviceorganisation after the warrantytime.

Other Terms: IML 2000 alternative
ALOS 81 i relevant parts.

Quotes: A quote is valid for 3 months if not someting else is agreed.

Carl Zeiss AB
Business Unit Microskopy och Medical optics