ZEISS Microscopy online store

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General Terms and Conditions

Terms of Delivery:
DDP to customer, free delivery with order >10.000 NOK.

With order <10.000 NOK a cost for packaging, handling and shipment of 150 NOK is added..

Deliverytime:
As agreed with responsible salesperson. Microscopes and accessories are normally delivered directly from Carl Zeiss Germany .

Terms of payment:
30 days net alternative 90% by delivery and 10% by accept of installation.
Fail of payment on due date will be charged reference interest +12%/yearly until full payment is done (valid from expiry date of invoice).

Prices:
The prices shall be agreed in a written quotation otherwise normal list price is valid.

Documentation:
User manual in English is including in every product. Short user manuals in Norwegian can be provided on request

Training:
User training and a basic maintenance training can be provided when the products are installed (if appr.)

Warranty:
2 year from an accepted installation. During time of warranty, Carl Zeiss AS cares for spare parts and labour time in our service workshop in Oslo.

Service organisation:
Carl Zeiss AB and Carl Zeiss AS in a cooperation have a organisation covering Sweden and Norway.

Software updates:
During warranty we supply free updates of software. Upgrades to new versions are not free of charge.

Packaging material:
In a installation we will take care of the leftover packaging material..

Spare parts:
Carl Zeiss AS will keep spare parts for max. 10 years after the product is no longer produced.

Maintenace contract:
Can be signed with our service organisation after the warranty time.

Other Terms:
IML 2000 alternative
ALOS 81 i relevant parts.

Quotes:
A quote is valid for 3 months if not nothing else is agreed.

Carl Zeiss AS
Business Unit Microskopy